Heathcotes - December 2006
restaurantdiary.com™booking system witnesses rapid growth
Heathcotes contract boosts UK client list
Web-based restaurant booking system, restaurantdiary.com™, has announced details this week of a deal that will see multi-site operator, Heathcotes, install the system in their 11 venues across the North of England.
The deal was announced by restaurantdiary.com™ Limited founder and Managing Director, Mike Conyers, he said: “We are delighted with this latest business win, it is the largest in a string of recent new clients and we are thrilled to be working with such a respected operation. The system has been developed to meet our clients’ needs and now offers a unique restaurant management system which assists venues in maximising profits and provides unrivalled off-site access to booking details.”
The restaurantdiary.com™ account with Heathcotes replaces an existing PC based UK system and was won in the face of fierce competition from a Scandinavian solution, as used by the Gordon Ramsay Group.
The announcement comes after a series of UK business wins, adding to the impressive international client portfolio. Other UK venues now using the system include Townhouse Hotels, Edinburgh, London’s Lucky Voice and Cousin Jill’s private karaoke lounges, Scotland’s G1 and di Maggio’s Groups, the new Glasshouse in Worcester and The Lewis Partnership group in Staffordshire. Internationally, restaurantdiary.com™ is used in venues across Scandinavia, Australia and North America with new accounts about to come on stream in Dubai and Spain.
Mike continued: “At restaurantdiary.com™ we really try to adapt to suit the uniqueness of the venues we are working with, no two restaurants are the same so we have made the system easily adaptable so that it meets the requirements of each venue. We are looking forward to working with the team at Heathcotes as much as we do with every new venue to use the system.”
restaurantdiary.com™ is unique in the booking management market due to its online availability, allowing managers or owners to access booking details from wherever they have internet access, and the product licensing structure which means the venue is the client and the product can then be used on as many stations or remotely as necessary. Unlike many of its competitors, restaurantdiary.com™ does not employ a commission based structure either.
One customer, a restaurant in Aberdeen, recently posted these comments to the restaurantdiary.com™ team: “I thought you would like to know that on Friday and Saturday last week we set what is a new record for the number of customers served in the pre-theatre/dinner service. On both nights the service was smooth and while a large part of this was due to the team and their level of commitment - the restaurantdiary system was critical to ensuring that we had the information required to be able to manage the restaurant efficiently. Without the ability of the system to react to changes and to show these changes in real time on the screen we would not have been able to achieve the turn around of tables required.”
Further details on the restaurantdiary.com™ system, including comparisons to other restaurant booking systems, can be found at www.restaurantdiary.com.
For all press enquiries please contact
Ben Sutcliffe - Director - Sponge Marketing Ltd
T: 01785 891900 M: 07966250434 E: ben@spongemarketing.co.uk
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