Livebookings compared with restaurantdiary.com™
Livebookings is a UK-based provider of a web-based restaurant reservation tool that can be integrated with the restaurants own web site and made available via 3rd party portals. So far so good.
 Here at restaurantdiary.com™ we are restaurateurs as well as technologists. Two years ago we decided we wanted to accept bookings from our web site. We picked Livebookings and quickly became frustrated - very frustrated! Why?
The basic problem was that Livebookings became a chore to use and did nothing to help us eliminate the problem of messy, inefficient paper-based booking sheets.
Sure, customers could now make a request for a table from our web site, but this email request then had to be checked against the table plan and bookings sheets that were used to record bookings that came from phone calls and other sources. This increased our workload and still left us with the problem that less experienced staff would seat parties of two people at tables for four, and other such foibles.
We knew there had to be a better way. A way to cut-out the paper, the scribbles, tip-ex and rub-outs. We looked far and wide for a solution and found none. We called Livebookings and said, "Why can't you do this?" They didn't have an answer. So we built restaurantdiary.com™.
It’s the first web-based system anywhere that truly allows the restaurant to replace the diary.
It does so in such an intelligent way that it makes experts of all your staff and maximises efficiency right through the booking process. We tested it extensively in our restaurants before making it available worldwide to customers. We now have restaurants in the UK, Ireland, Norway and the USA enjoying the same benefits we do. If you want to join them and discover the refreshing new way to manage your bookings and your customers just ask for a trial of restaurantdiary.com™. We think you'll like it.
Read our FAQs for more information on why you should consider restaurantdiary.com™.
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