restaurantdiary.com™ replaces e-Restaurant Online Restaurant Reservation Software by Kernow Software
In spring 2007, restaurantdiary.com approached hoteliers and restaurateurs in George Street in Edinburgh with a view to demonstrating the way in which restaurantdiary.com helps with restaurant reservations, table management, CRM, restaurant marketing and profit maximisation.
Mike Conyers of restaurantdiary.com met with and demonstrated to Murray Ward and David Hall, management at Tiger Lily, who had intimated they were open to looking at another reservation solution for the Tiger Lily restaurant operation. Staff at Tiger Lily had experienced problems with an existing system and were keen to find an alternative.
A trial was agreed, restaurantdiary.com was installed in a day, and thorough staff training was carried out over two days. The system was live within a week and the changeover was smooth, with no problems.
After a successful trial, it was agreed that the restaurantdiary.com's restaurant reservation software met 95% of Tiger Lily management's needs and a contract was agreed. With regard to the other 5%, features requested by Tiger Lily, these were listed for development and duly completed within an agreed time scale of one month.
The installation involved the web based reservation system being installed on three reservation PC's at reception, with real time access from Montpelier's head office. During service, the hostesses meet and greet customers at the front door and enter their arrival on an Internet enabled hand held machine showing the restaurant diary in real time.
The management at Montpeliers have been so pleased with the increased efficiency in the reservation process and improved profitability that they have now ordered restaurantdiary.com to be installed in all their other restaurant outlets in Edinburgh.
restaurantdiary.com is now also installed in these other Edinburgh restaurant and hotel operations:-
The Bonham (http://www.booktoeat.com/Bonham_6533.html)
Channings (http://www.booktoeat.com/Channings_6534.html)
Le Monde (http://www.booktoeat.com/Le-Monde-Edinburgh_7092.html)
The Granary (http://www.booktoeat.com/Granary_6630.html)
booktoeat.com provides real time restaurant reservations that are free to customers and restaurant operators.
Customers simply have to click on the "Make a Booking" link to receive automatic, instant and free confirmation of their reservation.
For operators to avail themselves of the opportunity of accepting Internet restaurant reservations, entirely commission free they, simply have to register here and note they would like to receive Internet restaurant reservations free of charge.
Restaurant operators are free to add to and edit their own restaurant listings free of charge.
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